IT Apprenticeship

ATSCL offer the new City & Guild Standard Apprenticeship

The Infrastructure Technician Apprenticeship Level 3 is a 12-18 month government funded course and is accredited by The City and Guilds of London Institute.

The role of an Infrastructure Technician:

An Infrastructure Technician provides support to internal and external customers, helping them to be productive when using technology, to do their own jobs, by using tools to problem solve and troubleshoot non-routine problems. The job could also include systems support and rectifying issues to maintain the organisation’s productivity. Job roles include: help desk technician, first or second line support, IT infrastructure technician, network support.

The apprentice journey Training and development takes place during this part of the apprenticeship, which may include a qualification if it is identified as a requirement in the standard. Formative assessment of skills, knowledge and behaviours is required in the delivery of the standard and this will be outlined in the assessment plan. Maths and English are required (level varies according to the standard).

The Apprenticeship:

To be an Apprentice you have to be employed with a company that will give you the experience to be able to complete your Apprenticeship by working ideally for 4 days. You will be paid a wage, attend college 1 day each week and have paid holidays.

If you are not employed the ATSCL recruitment team will actively work with you to source employment in your locality to give you every opportunity to start your apprenticeship. If you are already employed, call the ATSCL recruitment team to discuss opportunities to become an apprentice.

You have to be committed and have a genuine interest and passion for your chosen career and will have to prove this during a number of recruitment stages, the first of which will be an initial assessment day at our training centre.

Your apprenticeship will be designed with the help of your employer, so the standard of training can be maintained and meet with the needs of their business.

You will also be supported by a mentor in the work place (usually the line manager) who will be responsible for undertaking your observations, monthly reviews and completing reports to support progress.   



The on-programme is based on a modular series of knowledge assessments and structured work-place development, in line with the needs of the employer and the recognised standard’s structure.

Apprentices will have their knowledge and technical understanding formally assessed and reviewed throughout their apprenticeship by their appointed Training Officer and college tutor. These assessments will be via approved knowledge modules.

  1. Networking and Architecture.
  2. Mobile and Operating Systems.
  3. Cloud Services.
  4. Coding and Logic.
  5. Business Processes.
  6. Maths and English, Functional Skills qualifications fit within apprenticeship programmes and cover the core maths and English requirement for the workplace and further study.
  7. End-point assessment
  • Synoptic project: This will consist of a 21-hour assessment of a selected set of knowledge, competencies and behaviours against a pre-defined project. The assessment must be conducted within a controlled environment.
  • Summative portfolio: This provides evidence against the standard based on the application of knowledge, competence and behaviours to real projects in the work environment.
  • Employer reference: This will be a written statement from the employer. It will include their conclusion on how the apprentice has performed in the workplace and how they have applied their knowledge, competencies and behaviours across certain projects.
  • Interview: This provides an opportunity for further evidence to be gathered or explored in more detail. The conversation will be steered towards the specific knowledge, competencies or behaviours as set out in the standard


Throughout the apprenticeship, in addition to the above skills and knowledge, a range of core behaviours will also be developed. These will include evidence of team working, effective communication, time management, workplace productivity, professionalism and safety.


The course is available to anyone over the age of 16 with a passion and interest in IT Infrastructure, previous qualifications are desirable but not essential at the initial assessment stage of application.

  • This course will be government funded either through the Employer Levy (for larger employers) or will be fully government funded for 16-18 year old students.
  • For students 19 years and over the fees will be part funded (90%) by government with the remaining 10% funded by the employer